Systems and Network Engineer

New Role for a well established Insurance based company: Systems and Network Engineer

Your new company
A global InsurTech organization

Your new role
- Be the first line of support for our production environment
Manage support tickets;
Monitor alerts and follow their evolution; escalate to the appropriate resolution
Manage cloud infrastructure;
Take care of the infrastructure backup and the backup checks;
Available to work during weekends based on the team’s rotation schedule;
- Manage day-to-day infrastructure work:
○ Maintain Linux and Windows systems, and network and security software /
Apply security patches to the entire IT infrastructure;
Deploy new client projects and infrastructure based on established requirements.
As a backup for the workplace team, Manage desktop computers, make sure they
are compliant with security policies;
- Cultivate great coworker and client relationships;

What you'll need to succeed

- Technical Abilities:
Familiarity with Windows, Office, and Active Directory;
Knowledge of computer security, anti-virus, patch management;
Basic knowledge of Azure and cloud services (Office 365, G-Suite, etc);
Ticketing system and trouble resolution;
VPN and network connectivity troubleshooting;;
Documenting problem resolution and routine tasks;
- Soft Skills:
You have at least 1 year experience in IT support;
You are autonomous, dynamic, curious, and eager to learn, always looking to
expand your fields of expertise;
You are proactive and take pride and ownership of your work;
You can work under pressure and still deliver excellent service to our customers;
You are able to maintain a high level of confidentiality, professionalism and a
courteous demeanor when working with clients and internal teams;

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Banking & Financial Services
Inner Tokyo
Digital Technology
8,000,000 ~ 12,000,000


この求人は Victor Alesse, が担当しております。お気軽にご相談ください。, オフィス: Tokyo Head Office
Izumi Garden Tower 28th Floor, 1-6-1 Roppongi

Tel.: 0335601781

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