Service Delivery Management Specialist

Famous International Insurance Company looking for bilingual Service Delivery Management Specialist!

Your new company
Famous International Insurance Company.

Your new role
(1) Regular work at IT Service Delivery Management area.
・ Operate and facilitate Japan CAB with aligning ASIA team.

(2) Response to problems / issues and risk projects that occur in IT infrastructure operation
・ Collecting information when problems / risks occur, investigating the current situation, and visualizing
・ Drafting the ideal form of the operation process and creating explanatory materials
・ Leading initiatives for implementation by convening stakeholders, facilitating meetings, and creating and deploying agenda memos.
・ Coordination of related work / deadline / progress management

(3) Other
・ Organization of information required for operation (system information, operation documents, unclear business situation grasp, organization / clarification, etc.)
・ Facilitate and lead the response to failure recovery in the event of a system incident with related teams from Japan and Asia.

What you'll need to succeed
- Business Level English and Japanese
- ITIL and Project Management knowledge
- Basic IT Infrastructure knowledge
- Good communication skills

What you'll get in return
- Great benefits and competitive salary
- Chance to develop Service Management career

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1088097


Job Type
Inner Tokyo
Finance Technology
Up to 11M
Closing date
7 Aug 2022

Talk to a consultant

Talk to Natsuki Hara, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 28th Floor, 1-6-1 Roppongi

Telephone: 0366312615