Your new role
What you'll need to succeed
- Ensure that resources are managed efficiently and effectively
- Forecast the Call Center’s budget plan and monitor if budget is utilized properly
- Provide analytics on trends and use data while identifying new methods, strategies and opportunities
- Review and analyze the productivity of all team members and identify the areas of improvement
What you'll get in return
- Strong experience in team management and resource planning.
- Experience in forecasting / cost & data management.
- Must have strong leadership and stakeholder management.
What you need to do now
- 401k, free coffee, family care program and etc!
- WORK FROM HOME
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.