Production Technical Assistant

Global Technology Company seeking for Production Technical Assistant - Annual Salary up to 6M

Your new company
A multinational technology company that provides identity-related security services and other biometric identification products/ software to private companies and governments.

Your new role
As a Production Technical Assistant, you will handle the following tasks:
• Assists Production Support & Local Technical Support in UAT in support of the establishment of new products and changes to existing products in live and test environments to required standards.
• Escalate any data or system related issues with the appropriate customer contact and within OT Maintain an incident register and raise and update incident reports for each problem until resolved.
• Provide and cascade information as required.
• Identifying issues with data
• Basic troubleshooting on the production floor
• Application Testing and Validation
• Application Maintenance and troubleshooting

What you'll need to succeed
• Data administration/ data management/ data analysis experience (3 years+)
• Strong communication skills

Preferred to have skills
• Familiarity with banking operations and card processes preferred
• Previous experience in card or payment industry preferred. Scheme (Visa, MasterCard, etc.) experience is a plus
• Basic software development skill or strong interest in learning about software development
• Technical Support experience

What you'll get in return
• Permanent position with one of the most advanced technology companies
• Base salary up to 6M JPY depending on skills/ experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type
Manufacturing & Production
Inner Tokyo

Talk to a consultant

Talk to Lynn Nguyen, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 28th Floor, 1-6-1 Roppongi

Telephone: 0335602814