Product Trainer (Up to 8M)

Become a trainer for a top SNS platform.

Your new company
An internet technology company that operates creative content platforms.

Your new role
We are looking for an enthusiastic, passionate and experienced Trust & Safety Product Trainer to deliver process/product/policy training in classroom and/or online environment. The ideal candidate should have relevant experience in design and development of content moderation training program effectively linking training to results including key performance indicators.

- Deliver process/product/policy training in classroom and/or online environment.
- Help to develop and deliver training courses for different trainees/markets/products.
- Identify and assess training needs of the team to bridge any process/policy gaps for better performance and understanding about the policy.
- Participate/lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.
- Work with business team to achieve top performance, including group coaching, bottom performers identification and training.

What you'll need to succeed
- At least 1 to 3 years of training experience on content moderation, trust and safety or policy in a major tech or media company.
- Ability to embrace a fast-paced working environment.
- Willing to travel abroad for a short period of up to 1 month. Destinations include, but not limited to, European and MENA countries.
- Strong cross-cultural communication and interpersonal skills.
- Excellent communication in both written and spoken English.
- Excellent communication in both written and spoken Japanese (to communicate and manage Japanese speaking stakeholders)

What you'll get in return
- Global and international environment
- Great WFH options
- Excellent salary compensation and benefits

What you need to do now
Contact Richie Leung directly with your resumes.
email address: Richie.Leung@hays.co.jp #1090033

Summary

Job Type
Permanent
Industry
IT
Location
Inner Tokyo
Specialism
IT
Ref:
1090033

Talk to a consultant

Talk to Richie Leung, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 28th Floor, 1-6-1 Roppongi

Telephone: +810335601873