Your new company
This company has grown to be the world’s largest travel agency since its founding in the 80s.
Headquartered in Brisbane, Australia, the company has more than 30 brands in its portfolio, 3000 retail shops worldwide and employs around 20,000 people.
Operating in more than 90 countries and employing over 6000 people, the business is transforming the business of travel through our empowered and accountable people who deliver a high level of service and a comprehensive technology suite bringing a wide range of solutions for Duty of Care, Reporting and Traveller’s peace of mind.
Your new role
As a MICE (Event) To deliver MICE (Meeting, Incentive Travel, Conferences and Exhibitions) services and support to ensure sales achievement.
Specific duties include but nor limited to:
・To work as key contact for clients ensure that the group travel brief and budget are fully understood and logistically sound and to provide proactive solutions when necessary.
・To effectively negotiate and manage air, hotel, transport and other program components to ensure accuracy and seamlessness.
・To respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response.
・To collaborate Ops team on MICE bookings.
・To ensure all accounting policies and procedures are adhered to;
・To control overall coordination and monitor external vendors.
What you'll need to succeed
• A minimum of 3 years demonstrated MICE management experience
• Exceptional attention to detail
• Strong organizational skills – highly methodical, accurate and deadline driven
• Excellent customer service focus
• Effective written and verbal communication skills in Fluent Japanese and Business English
• Ability to build effective client relationships
• Ability to negotiate with suppliers
• Computer literate in standard MS Office (i.e. Word, Excel, PowerPoint)
• Team player and adaptable
• Ability to resolve issues to the satisfaction of both client and company
What you'll get in return
Expected Salary: 6M~8M Yen / Year ＋ Incentive Bonus (Around ~15% of base salary)
Benefits and Welfare:
・Employee pension insurance
・Workers' accident compensation insurance
・Retirement allowance system
Other Supplemental Information
Full range of benefits, including childcare and nursing care leave, birthday leave, and other leave programs.
Benefits and Welfare
Commuting allowance, health insurance, employee pension insurance, unemployment insurance, workers' accident compensation insurance, retirement allowance system
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send an email (Teresa.Unno@hays.co.jp).
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1092832