Junior Fintech Customer Success Manager

International Fintech Company looking for Junior Technical Customer Success Manager - up to 6M!
Your new company
International SaaS Company with leading solutions for Financial Companies.

Your new role
Entry level Customer Success Manager position.
You will work with customers on general maintenance and support for new and on-going implementations. In this role, the CSM may be the direct line for exchange managers and contract signers to address inbound questions and issues while supporting sales and interacting with other internal groups. The CSM will work under the guidance of other CS professionals and will apply professional concepts, or company policies and procedures to execute work and resolve routine issues.

What you'll need to succeed
- Fluent Japanese (N1), Business Level English
- 2 years+ client facing experience
- Good communication skills and problem solving skills
- Technologically savvy mindset

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type
Banking & Financial Services
Inner Tokyo
Banking and Financial Services
Up to 6M JPY

Talk to a consultant

Talk to Natsuki Hara, the specialist consultant managing this position, located in Tokyo Head Office
Izumi Garden Tower 28th Floor, 1-6-1 Roppongi

Telephone: 0366312615

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