New IT Executive role: Account Delivery Head (Director Level)
Your new company
A global IT Service Delivery Company
Your new role
Head of Deliver for ~100 Mn portfolio with 700+ Head count spanning 3 Geos (Americas, APAC and Japan) As a ADH, he/she responsible for managing all customers in all the region and ensure highest customer satisfaction for Wipro and Delivery led growth. He/she will report to Geo Delivery Head- Japan and will have regional delivery heads reporting to him/her. Regional Delivery heads will own end-end delivery of their respective portfolio.
What you'll need to succeed - Understanding of processes such as ITSM, ITIL framework
- Intimate knowledge and understanding of the methods used in performing risk analysis and business impact analyses
- Good overall understanding of IT infrastructure design, IT operations, Data center maintenance, Vendor co-ordination, Voice & Data Network setups, Application development and End User computing areas in order to review and assist in the preparation of recovery procedures in these areas
- In-depth understanding of business strategy and ability to interact effectively with senior business managers and C-level executives.
- Proficiency in business English and Japanese language.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Business & Management Consultancy
18,000,000 ~ 22,000,000
Talk to a consultant
Talk to Victor Alesse, the specialist consultant managing this position, located in Tokyo Head Office